We are currently experiencing a high volume of orders causing significant delays in shipping due to warehouse constraints, logistics limitations and temporary staff shortages. Please do not choose expedited shipping as we cannot accommodate it at this time. Thank you for your patience and we’re doing our best to ship in a timely fashion.
Canadian orders now ship directly from Toronto, ON. All duties, taxes, and fees are calculated during checkout so there are no surprise fees due at time of delivery.
For your convenience, Brondell now ships orders directly from our warehouse within Canada. This eliminates the expensive brokerage and other fees associated with shipping across the border and speeds up shipping time significantly. We also calculate and collect all applicable GST, PST and HST at time of checkout to make the process quick and simple. The total due at checkout is your final cost, there are no additional fees and no more cross border hassles!
Please note: all pricing is listed in US dollars and all payment processing is in US dollars.
Brondell will process all Canadian orders within 1-2 business days. After order processing is complete, standard shipping may take from 2-6 business days for delivery. If you need your product(s) delivered sooner, expedited shipping is available upon checkout. While many orders ship UPS or FedEx Standard Ground, in some instances your order will ship in the best, most efficient way possible, which can include Canada Post, Purolator, etc. We provide the tracking information once the product has shipped so you will always know the status of your order.
Please give us a call at 1-888-542-3355 for assistance or questions regarding expedited shipping times or options.