Nightlight won't power on
The nightlight will need to be activated when the Lumawarm is plugged. There is a button on the top of the Lumawarm to do this!
The Lumawarm may be seated too far back and the toilet could be obstructing the LED. Slide your Lumawarm forward on the mounting to make sure it isn't being blocked!
Seat won't heat
The Lumawarm has adjustable temperature controls for the seat heat. If the seat is not heating make sure the GFCI outlet is reset and working, if it is please reach out to our Support team here.
For all other questions or concerns with our product, please reach out to our Support team.