It is normal for the remote LEDs to light up for a few seconds and then turn off. If the lights do not illuminate at all, please take the following steps:
- Check the battery contacts in the remote.
- Check for obstructions in the remote.
- Check that the batteries are correctly installed.
- Replace the batteries.
If this does not resolve your issue, please press the “Rear Cleansing” button found on the side of the bidet body. If your remote lights up, and the auxiliary “Rear Cleansing” button works on the bidet body itself, please contact Brondell Customer Support for additional help.