All Brondell products feature a comprehensive warranty, however, coverage will vary from product to product. Please consult your Owner's Manual to find the warranty for your product. All product warranties start from the date of purchase.
Limited 1-3 Year Warranty
Brondell's Limited Warranty duration varies from product to product. Please consult your Owner's Manual or search our Help Center for "Product Warranties" along with your product model to determine your product's warranty and duration.
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Limited 3-Year Tiered Warranty: Included with the S1000, S1400, CL2200, T44, T66, T22, LS1600, LS1800, and CMAO.
- Year 1 of Warranty: Coverage includes 100% of parts, labor, and contiguous U.S. shipping costs.
- Year 2 of Warranty: Coverage includes 75% of part and labor costs.
- Year 3 of Warranty: Coverage includes 50% coverage of part and labor costs.
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Limited 1-year warranty: Included with the S101, S102, CL99, CL129, Lumawarm L60, CL1500, CL1700, LE89, LE99, CSG15, EM417, EM617, LT89, LT99, BL67, BL97, DR801, DR802, CRDB, LES512, RCT10, CA632, CL150, CL250, S300, FSA-15, FSA-25, CANPSA-15, CANPSA-25, CANSSA-15, CANSSA-25, SSE-15, SSE-25, NBA-10, NBA-20, SS-150, SS-250, WS-11, WS-12, FSP-150, FSP-250, FSR-15, FSR-25, CBHA-A, CBHA-D, SMB-15, SMB-25, PS-65, PSW-75, LES-10, LH-10, LH-12, LH-20, LH-22, SS-10, SS-12, LES-12, CS-30, SS-201, CSA-35, PS-91W, CSE-37, CSL-40, CANNCS-30, LES-30, WS-31, LES-50, PS-90, CANSPR-85, MBH-37, MBH-40, MVK-10, GS-70, GS-60, GS-84, GS-85, LES-84, Circle RC100, Capella RC250, Coral UC300, Cypress H625, Pearl H625, Vivaspring FSH-25, Vivaspring CSF, Vivaspring VSF and all open box products.
- Coverage includes 100% of parts, labor, and contiguous U.S. shipping costs.
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Limited 2-year warranty: Included with the Horizon P200.
- Coverage includes 100% of parts, labor, and contiguous U.S. shipping costs for two years from the date of purchase.
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Limited 3-year warranty (Air Purifiers): Included with Revive PR50 & Brondell Pro (P700BB-W/ABG80-W/NSP-X1.)
- Coverage includes 100% of parts, labor, and contiguous U.S. shipping costs for three years from the date of purchase.
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Limited 3-year warranty (Integrated Bidets): Included with the Sutro IBT-1000 and Coit KBT-900.
- Coverage includes 100% of all parts and labor for the entire product (excluding consumable filters) for the first three years from the original date of purchase
BRONDELL warrants its products to be free from manufacturing defects under normal use and service. This warranty is extended only to the ORIGINAL PURCHASER.
BRONDELL's obligations under this warranty are limited to repairs or replacement, at BRONDELL's option, of products or parts found to be defective, provided that such products were properly installed and used in accordance with instructions. BRONDELL reserves the right to make such inspections as may be necessary in order to determine the cause of the defect. BRONDELL will not charge for labor or parts in connection with warranty repairs for the first full year from date of purchase on all products except those that may be subject to commercial use limitations.
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BRONDELL is not responsible for the cost of removal, return (shipping) and/or reinstallation of products. This warranty does NOT apply to:
Damage or loss which occurs during shipment.
Damage of loss sustained through any natural or manmade causes beyond the control of BRONDELL, including but not limited to fire, earthquake, floods, etc.
Damage or loss resulting from sediments or foreign matter contained in a water system. d) Damage or loss resulting from negligent or improper installation, including installation of a unit in a harsh or hazardous environment.
Damage or loss resulting from removal, improper repair, modification of the product, or improper maintenance, including damage caused by chlorine or chlorine-related products.
Damage or loss resulting from electrical surges, electrical outages, lightning strikes, or other acts that are not the fault of Brondell or that the Product is not specified to tolerate.
This warranty gives you specific legal rights. You may have other rights which vary from state to state.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY BRONDELL. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE PURCHASER. BRONDELL SHALL NOT BE RESPONSIBLE FOR LOSS OF USE OF THE PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE PURCHASER OR FOR LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF MERCHANTABILITY, ARE EXPRESSLY LIMITED TO THE DURATION OF THIS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.
Limited Lifetime Warranty
Limited lifetime warranties are only available for the following products:
Nebia Corre N400
Nebia Merced NE60 & Yuba NE80
Alameda KF20 Kitchen Faucet
This warranty covers the original purchaser for as long as they own the home.
- Leak and Drip-Free Guarantee: Brondell will provide the necessary parts free of charge to restore the kitchen faucet to good working condition.
- Defective Parts: Brondell will replace any part or finish that proves defective in material or workmanship under normal installation, use, and service, free of charge.
- Shipping Costs: Brondell will provide parts free of charge, but the customer is responsible for any associated shipping costs.
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Proof of Purchase: Valid proof of purchase from the original consumer purchaser is required for any warranty claims.
- Brondell Kitchen Faucets Commercial/Industrial Warranty: 5 years from the original purchase date.
- Brondell Multi-Family (Apartments, Condominiums, Group Living) Warranty: 5 years from the original purchase date.
1. BRONDELL warrants its products to be free from manufacturing defects under normal use and service. This warranty is extended only to the ORIGINAL PURCHASER.
2. BRONDELL’s obligations under this warranty are limited to repairs or replacement, at BRONDELL’s option, of products or parts found to be defective, provided that such products were properly installed and used in accordance with instructions and using genuine Brondell parts. BRONDELL reserves the right to make such inspections as may be necessary to determine the cause of the defect.
3. BRONDELL is not responsible for the cost of removal, return (shipping) and/or re-installation of products. This warranty does NOT apply to:
Damage or loss which occurs during shipment.
Damage or loss sustained through any natural or man-made causes beyond the control of BRONDELL, including but not limited to fire, earthquake, floods, etc.
Damage or loss resulting from sediments or foreign matter contained in a water system.
Damage or loss resulting from negligent or improper installation including installation of a unit in a harsh or hazardous environment.
Damage or loss resulting from removal, improper repair, modification of the product, or improper maintenance including damage caused by chlorine or chlorine-related products.
4. This warranty gives you specific legal rights. You may have other rights which vary from state to state.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY BRONDELL. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE PURCHASER. BRONDELL SHALL NOT BE RESPONSIBLE FOR LOSS OF USE OF THE PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE PURCHASER OR FOR LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF MERCHANTABILITY, ARE EXPRESSLY LIMITED TO THE DURATION OF THIS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.
How to Obtain Service
To initiate a Brondell Warranty claim, please click here and complete our online form. Our dedicated Customer Support specialists will work with you to troubleshoot the issue, and depending on the results, will provide you with a Return Merchandise Authorization (RMA) number and a pre-paid shipping label, if applicable, for you to ship your Brondell product to our Service Center.
When shipping your item to our Service Center, please ensure to include the RMA number and a copy of the original receipt as proof of purchase for proper identification and processing.