To cancel your order, please contact Brondell Support as soon as possible via phone or our Contact Us form with your Brondell order number.
- Brondell is only able to cancel orders that have not been fulfilled.
- Brondell typically can only cancel orders within 24 hours of the order being placed.
- Brondell orders are finalized daily (Mon-Fri) at 10 AM PST or 1 PM EST.
- Brondell orders placed after 10 AM PST on a Friday will not be processed until the following business day.
- If your order has already been fulfilled and cannot be cancelled, your order can still be returned under our Return Policy.